Except where otherwise expressly stated in these Booking Conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by “Force Majeure”. For the purposes of these Booking Conditions, Force Majeure means any event beyond our or our supplier’s control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Examples include warfare and acts of terrorism (and threat thereof), civil strife, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination or remain at the travel destination, the act of any government or other national or local authority including port or river authorities, industrial dispute, labour strikes, lock closure, natural or nuclear disaster, fire, chemical or biological disaster, unavoidable technical problems with transport and all similar events outside our or the supplier(s) concerned’s control.
Covid-19 Implications: Please note that certain travel arrangements may be affected by measures introduced by the government following the Coronavirus pandemic. This could include the unavailability of certain venues and attractions resulting in changes to itineraries at short notice and/or access to certain destinations. Any such changes, which are outside of our control, will not be considered as a major change in accordance with Clause 11 of these booking conditions. It may also be necessary to introduce changes to the configuration of seating on board our coaches and seat reservations may be altered as a result, and/or to apply certain restrictions within our hotels and interchanges to enable us to operate safely within the guidelines. Should the government introduce the requirement to prove vaccination status and/or proof of a negative Covid test to travel and/or enter a venue, it will be your responsibility to meet these requirements and provide any evidence required and we will not be held responsible should you be refused entry to a venue or have to cancel your holiday as a result. In these circumstances our standard cancellation terms set out in Clause 10 will apply. If we are unable to operate with a load factor of 30 passengers or more per coach, we reserve the right to introduce a surcharge after the booking has been made. Customers will have the option of cancelling their holiday with a full refund if they do not wish to pay the surcharge, but no compensation will be payable by Alfa Travel. We both acknowledge the ongoing COVID-19 global crisis and accept our obligations to comply with any official guidance from the government or local authorities both in the UK and/or Ireland and whilst on holiday. Please note that we will have no liability for any refunds, compensation, costs, expenses or other losses of any kind incurred by you {including, where applicable, the cost of medical treatment), in the following circumstances : – lf you, or anyone in your booking party, test positive far Covid-19 and have to quarantine for a period of time, or are notified or otherwise become aware that you have, or suspect you may have, come into close contact with someone who has tested positive for Covid-19 (or where they otherwise suspect they may have Covid-19) and have to self isolate for a period of time.
lf you fail any tests, checks or other measures imposed by us, suppliers, port, border control authorities or other government body or local authorities or fail to submit for testing or assessment when requested to do so, and as such you are denied, entry to the destination, access to the services or you are otherwise unable to proceed with the holiday, or that portion of the holiday. lf this happens whilst you are on your holiday, please notify us without delay and we will provide such reasonable assistance as we can in the circumstances. However, we will not be responsible for covering the cost of any curtailment of your holiday, missed transport arrangements, additional accommodation required, or other associated costs incurred by you. You must ensure you have travel insurance which covers these costs for you. You also acknowledge that our coaches, hotels, attractions and excursion providers, may need to comply with national and/or local guidance and requirements relating to Covid-19, and have implemented certain measures as a result. This will likely include specific requirements regarding personal protective equipment, such as use of face-masks by team members (and you may be required to wear a face-mask as well), social distancing, maximum number restrictions on the use of certain facilities, designated alternative entrance and exit routes, mandatory hand sanitisation, limited entertainment options and limited food/drink availability. We do not expect these measures to have a significant impact on your enjoyment of the holiday and all measures will be taken with the purpose of securing your safety and those around you.